×
- GM Parts
My Garage
My Account
My Cart
Help Center
Orders & Payment
Shipping
Account
Returns & Refunds
Parts Questions
Others
Most Frequently Asked Questions
- 1. Are these genuine OEM GM parts and accessories?
- 2. Does GMPartsGiant.com accept phone, fax, live chat or email orders?
- 3. How long does it generally take for an order to be processed and shipped out?
- 4. If I select an Overnight shipping option, will my part(s) ship out the same day I place the order?
- 5. What is the Parts Question Guide and how do I use it?
- 6. Why was I informed that a part I purchased on your site is discontinued/backorder?
- 7. How can I check my order's status?
- 8. Why is my shipping address required to be on file with my credit card company?
- 9. Why do I need to contact FedEx Cross Border for my order status if I placed my order on your website?
- 10. If the returned part does not meet the return policy, what happens next?
Contact Us
Live Chat