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Most Frequently Asked Questions
1. Are these genuine OEM GM parts and accessories?
2. Does GMPartsGiant.com accept phone, fax, live chat or email orders?
3. How long does it generally take for an order to be processed and shipped out?
4. If I select an Overnight shipping option, will my part(s) ship out the same day I place the order?
5. What is the Parts Question Guide and how do I use it?
6. Why was I informed that a part I purchased on your site is discontinued/backorder?
7. How can I check my order's status?
8. Why is my shipping address required to be on file with my credit card company?
9. Why do I need to contact FedEx Cross Border for my order status if I placed my order on your website?
10. If the returned part does not meet the return policy, what happens next?